PRIVACY POLICY

1. The Introduction Part

At ZikoBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We adhere to the Data Protection Act, 2019 of Kenya and other applicable data protection laws. We won't sell your data to anyone — that's a promise, not just fine print.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Processing ticket purchases and bookings
• Providing customer support
• Sending event recommendations and updates
• Improving our services
• Complying with legal obligations

4. Data Protection Rights

Under the Data Protection Act, 2019, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

6. Data Sharing and Third Parties

We may share your information with:

• Event organizers (limited to necessary booking information)
• Payment processors
• Service providers who assist in our operations
• Law enforcement when required by law

7. International Data Transfers

When we transfer data outside Kenya, we ensure adequate safeguards are in place in compliance with the Data Protection Act, 2019. Your data doesn't go on adventures without proper travel documents.

8. Children's Privacy

We do not knowingly collect or process personal data from children under 18 without parental consent. If you're reading this and you're under 18, nice job reading a privacy policy — but get your parent to handle this part.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email. Don't worry — we'll give you a heads up before any major changes take effect.

10. Contact Information

For privacy-related inquiries, contact our Data Protection Officer: